If you have a problem with regard to the FIT programme or related services from UCSC, please read the following guidelines for assistance.
Check Frequently Asked Questions (FAQs) to see whether you could find the answer for your problem.
Administrative Matters
If your question is related to administration matters of FIT programme,
for example registration, submitting applications for examination, etc. please create an account in the online information system. You will be able to get all relevant information and support via our online system. However, if you have any doubts or questions, you can contact the e-Learning Centre.
It is recommended to check the FIT website ( www.fit.bit.lk ) or FIT LMS ( https://fitvle.bit.lk/ ) before you try to contact us over the phone.
e-Learning Services
If your question is related to e-learning services,
for example,login into the Learning Management System ( https://fitvle.bit.lk/ )
online assignments and accessing online courses related issues, etc. contact e-Learning Centre.
If your question is about online course content, it is recommended to check the relevent discussion forum of the course and post your question before you contact relevant facilitator at e-Learning Centre. https://fitvle.bit.lk/ (Check the VLE site for announcements)
Academic Matters
If your question is related to administration matters of FIT programme,
for example registration, submitting applications for examination, etc. please contact e-Learning Centre.
It is recommended to check the FIT website ( www.fit.bit.lk ) or FIT LMS ( https://fitvle.bit.lk/ ) before you contact the relevant details.
Complaints
If you want to make a complaint about any service related to the FIT Programme,
you are requested to contact the following staff members depending on your issue.
It is recommended to send your complaint via email rather than contacting us through phone, unless it is an urgent matter.
Dr. D. A. S. Atukorale